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Shipping And Receiving

Shipping And Receiving

Packages for functions may be delivered to the hotel up to two days prior to the event/convention. Arrangements must be made through your Catering/Event Manager for storage. Please note that the hotel storage facilities are extremely limited. Please do not ship valuables. We cannot be responsible for contents.
When shipping materials to the hotel, please include the following information on all packages to insure proper delivery and storage.
(Your name)
c/o Hilton Chicago
720 S. Michigan Avenue
Chicago, IL 60605
(Convention Group Name)
(Convention Group Dates)
(Room to be delivered)
(Box _ of_)

We also recommend that you have a packing slip both inside and outside of each package. Guests will be responsible for the packing and return of all packages. Receiving, handling and shipping charges may apply. No COD packages will be accepted. The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and
Prevention (CDC).

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Hilton Chicago | 720 South Michigan Avenue, Chicago, Illinois 60605 | 312 922 4400