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The following types of telephones are available for guests, meeting and convention service and administrative staff. Please advise your Catering/Event Manager if you need the use of a phone for your program.

House Phones

Used for in-house, local and toll-free calls only. Price is $95.00 for the first day and $50.00 each additional day + tax.

DID Lines

DID lines can be used for Long Distance, minimal PC and fax can work as well. Price is $225.00 for the first day and $50.00 for each additional day plus tax and the price of all calls.


The following are enhancements that can be added to a DID Line:
Speaker Phone @ $250.00 for the first day, $50.00 each additional day hardware rental only, and price does not include phone line.
Voicemail Capabilities @ $50.00 per line, enhancement price only, does not include phone line.

Internet Access

Broadband Access – T1.5 or greater (Call for price quote)
DSL (Call for price quote)
Devices (Call for price quote)

Guest Room Calls

Type of Call Instructions Rates
Direct Dial-Bill to Room
EMERGENCY 9+911 No Charge
Room to Room No Charge
Local 9+Number $1.50 for the first 60 min
$.10 each add’l min
800/888/8xx toll free 9+1+Number $1.50 for the first 60 min
$.10 each add’l min
Long Distance 9+1+Number AT&T Operator
assisted rate less 50%
International 9+011+CC+CC+Number AT&T Operator assisted rate (by country)
Local, Long Distance and International Calls will be billed to your account only when the
call is answered.
Applicable Taxes will be added. Rates subject to change.
You may obtain free rate information at any time by dialing 9+00 and ask the AT&T Operator for the rate of an Operator Assisted Call. Hilton subscribes to AT&T Long Distance and Operator Services. AT&T is our local carrier. You have the right to reach other long distance carriers from the telephone, and you may do so by dialing the access code provided by that carrier. Direct Complaints to:

Federal Communications Commission, FCC Enforcement Division;
CCB Room 6202; Washington, DC 20554.
State of New York Dept. of Public Service; 3 Empire State Plaza; Albany, NY 12223

Voice Mail

Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out.

To hear messages, if the red light is flashing on your guest room telephone:
1. Lift the receiver
2. Press MESSAGE key.
3. Follow recorded instructions.
Should you require assistance while using Voice Mail, simply press the “*” key at any time.

Integrated Services Digital Network (ISDN)/T1 Speeds

128kb lines for Internet access $[ ]
Higher speed ISDN lines available (Inquire)
1.5 megabyte (options) (Inquire)

Video Teleconferencing

We have video conferencing equipment - can be installed in all public space rooms, please ask your Catering/Event Manager for more details.

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Hilton Chicago | 720 South Michigan Avenue, Chicago, Illinois 60605 | 312 922 4400