It is our goal to make the load in and out for vendors as smooth and efficient as possible so the Hilton Chicago utilizes VendorCheckin to manage the process. Each vendor doing business at the Hilton Chicago must carry a subscription to VendorCheckin. Vendors are required to register on Click Hereprior to the date of event set up and before entering the building through our loading dock. During the registration process, vendors will be required to provide their approximate arrival and departure times, the number of trucks entering the loading dock area or unloading on the street and the number of employees entering the building. During the registration process, Vendors will be required to accept the Hotel’s terms and conditions and verify their insurance coverage. Vendors will also be required to list what products and services they are bringing into the hotel.
It is our hope that receiving this information in advance will enable the hotel to verify compliance with our policies and procedures. For example, pyrotechnics are not allowed at the Hilton Chicago, nor are helium balloons allowed in the ballrooms. Fees apply to register events and are charged to the vendor for each event (event is defined as your program, not per day). The fees are collected directly from your vendors during the registration process. Should you utilize any of our preferred vendor partners (PSAV, Freeman and Eved Services), these fees do not apply. Effective January 5, 2009, all vendors must enter The Hilton Chicago through the loading dock and provide a unique VendorCheckin badge. Vendors will be able to go online and print their badges after they have properly registered their event information.